Terms and Conditions

Update: 15.03.2025

OVERVIEW

This website and its associated applications (including App Store Manager and Release Notes Creator) and services (collectively, “Services”) are operated by I WANT AN ELEPHANT UG (haftungsbeschränkt) (“we,” “us,” or “our”). By accessing or using our Services, you (“Contractual Partner” or “you”) agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content. Please read these Terms1 carefully. If you do not agree, you may not access or use our Services.

We reserve the right to update, change, or replace any part of these Terms by posting updates2 on our website. Your continued use constitutes acceptance of3 those changes.

Contractual Partner’s general terms and conditions are expressly excluded unless we agree otherwise in writing. Changes to these Terms require written agreement. Verbal deviations are not binding.

Our Services are hosted or utilize technology provided by Hosteurope GmbH, Google LLC, 1&1 Internet SE, Microsoft Corporation, and Stripe Inc.

SECTION 1 – GENERAL TERMS

By agreeing to these Terms, you represent that you are of the legal age of majority in your jurisdiction. You may not use our Services for any illegal or unauthorized purpose, or violate any laws. You must not transmit any malware or destructive code. Violation of these Terms will result in immediate termination of your access.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time. Your content (excluding credit4 card and login information) may be transmitted unencrypted. Credit card and login information are always encrypted. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Services without our written permission. Headings are for convenience only.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible for inaccurate, incomplete, or outdated information5 on our site. Material is for general information only. Historical information is provided for reference. We may modify site content at any time without obligation to update it. You are solely responsible for the accuracy and legality of all content you upload or transmit through our Services. We are not responsible for any errors or omissions in your uploaded content.

SECTION 4 – SERVICE CONTRACTS

A contract is formed upon account creation or use of our Services. We offer monthly and yearly subscriptions that renew automatically unless canceled in your account settings. Cancellation takes effect at the end of the current billing period.

  • General Subscription Rules:
    • Subscriptions are billed monthly or yearly in advance, depending on the chosen plan.
    • Billing for the next period is done automatically, if the subscriber did not cancel the subscription in advance.
    • You can change your subscription plan at any time through your account settings. If you upgrade, you will be charged a pro-rata amount for the remainder of the current billing cycle. If you downgrade, the change will take effect at the next billing cycle.
    • Usage of the service is valid until the end of the already paid period, even if the subscription is canceled.
    • Cancellations must be made through your account settings.
    • Invoices, receipts, payment information, address changes, and similar subscription-related tasks can be managed through your profile within the App Store Manager Application.
    • Subscriptions include specific parameters, such as the number of manageable apps, available characters per month, and uploads per month. Each parameter can be adjusted individually upon request, and the price will be adjusted accordingly.
  • Free Plans: We may modify, reduce, or discontinue free plans at any time without liability. We may terminate free plans for reasons including, but not limited to, false information, misuse, or changes to our business model.

SECTION 5 – USE OF THE SERVICES

You are granted a limited, non-exclusive, non-transferable right to use our Services. You are responsible for providing necessary resources. We may suspend or terminate your access for breach of contract.

By linking your apps, you agree to our Privacy Policy.

We will make reasonable efforts to ensure service availability, except for planned downtime, force majeure, or events beyond our control. We do not guarantee uninterrupted, timely, secure, or error-free service.

Access credentials must be kept confidential. You may not use our Services for unlawful purposes or infringe on third-party rights. We are not responsible for your compliance with store policies (Apple App Store, Google Play Store). Unless agreed otherwise, using the same app in multiple accounts is prohibited.

It is your sole responsibility to manage and set permissions for your store accounts and within our Services in a secure manner. We are not responsible for unauthorized access or misuse due to your failure to properly manage permissions.

We may audit your use of our Services. Non-published information is not binding.

SECTION 6 – FUNCTIONALITY CHANGES

We reserve the right to modify the functionality of our Services, including adding or removing features. Subscribers can provide feedback and feature requests via email or our contact form. We may add new features to specific subscriptions without necessarily extending them to all subscribers.

SECTION 7 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice. We may modify or discontinue Services at any time without liability.

We offer free and paid plans. Paid plans require a valid payment method. We may require advance payment.

We may change prices for excessive use, defined as use that significantly exceeds average usage patterns or adversely affects our Services. We will provide reasonable notice. We may also increase fees with 30 days notice.

We reserve the right to change prices without further notice. Existing subscribers will keep their current prices unless we inform them of and they agree to a price change.

You authorize us to bill your payment method. You must update your payment information. If you upgrade your plan, you will be charged pro-rata.

We may offer alternative fee structures. Payments are due upon receipt of invoice.

SECTION 8 – MONEY BACK GUARANTEE & REFUND POLICY

We do not issue refunds for partial months, except if a paid account is canceled within 24 hours of registration and a refund is requested via email to support@IWANTANELEPHANT.com. Refunds will be issued within 30 days.

We may suspend service for payment default. We may charge default interest and fees. We may terminate contracts for breach.

We may terminate, reduce, or modify Services for any reason, including changes to our business model.

SECTION 9 – PRODUCTS OR SERVICES

Products and services may be exclusively online. We do not guarantee accurate formatting in target stores. We may limit or discontinue products or services. We do not warrant that products or services will meet your expectations.

SECTION 10 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse or limit orders. You must provide accurate account information.

SECTION 11 – OPTIONAL TOOLS

Third-party tools are provided “as is” without warranties. Use is at your own risk.

SECTION 12 – THIRD-PARTY LINKS

We are not responsible for third-party content. Review third-party policies before engaging in transactions.

SECTION 13 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

We may use your submissions without restriction or compensation. You agree your comments will not violate third-party rights or contain unlawful material.

SECTION 14 – PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy.

SECTION 15 – ERRORS, INACCURACIES, AND OMISSIONS

We may correct errors without notice.

SECTION 16 – PROHIBITED USES

You may not use our Services for unlawful purposes, infringe on rights, transmit malware, collect personal information, or interfere with security.

SECTION 17 – SECURITY AND PENTESTING

We perform regular penetration testing and security audits of our Services. Results of these audits and our security policies can be shared with subscribers upon request.

SECTION 18 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure, or error-free service. We6 are not responsible for translated, generated, and transported assets. Use is at your own risk. We are not liable for any damages.

SECTION 19 – INDEMNIFICATION

You agree to indemnify us from any claims arising from your breach of these Terms.

SECTION 20 – SEVERABILITY

Invalid provisions will not affect the validity of remaining provisions.

SECTION 21 – TERMINATION

We may terminate your access for breach of these Terms.

SECTION 22 – ENTIRE AGREEMENT

These Terms constitute the entire agreement.

SECTION 23 – GOVERNING LAW

These Terms are governed by the laws of Germany.

SECTION 24 – CHANGES TO TERMS OF SERVICE

These Terms apply to all future transactions. We may update these Terms at any time.

SECTION 25 – CONTACT INFORMATION

Questions should be sent to elephant [at} iwantanelephant {dot] com or our contact form.